FAQs

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Quick Question

Please call 0506504216 or simply click the Online booking key on the website. It will be forwarded to our 24-hour Customer Care executive and the booking will be processed

You can write an email to Customer Care for cancellation by giving the Order ID
The cancellation charges are as follows
Zero charges before 3 hours of the scheduled trip
Less than 3 hours 50%
Less than 2 hours 75%
Less than 1 hour 100%

Email the Customer Care with order ID reference and modify the trip

Please write an email to Customer Care and modify the trip by giving the Order ID reference

100% percent punctuality is ensured by the drivers with a follow-up call by Customer Care. Once the vehicle is dispatched an SMS is sent to the passenger’s mobile number with details of the Driver number and live location of the driver so that tracking can be done

Inform Customer Care via email with the order ID and inform the same

Yes. You may put forth your request by calling our Customer Care

Call Customer Care in case of an emergency

An alternate vehicle will be provided as early as possible

Yes. Within 7 Emirates we can provide you trip. However, a well-planned trip with prior notice is advisable to obtain the necessary permissions and documents.

Yes. All our drivers can speak English along with regional languages like Hindi, Urdu, Arabic etc

Credit/Debit card or Pay by link can be used for payment

Kindly call Customer Care immediately with the Order ID reference and describe the articles left in the car

You may provide feedback by calling the Customer Care

Shuttle service is available for corporates, from metros, from hotels

We offer both 5-seater and 7-seater vehicles.

Yes. Based on your interest, we can customize trips

Our knowledgeable team is dedicated to guiding you through the car-buying process, ensuring you find the perfect vehicle

bookings@cltdxb.com

+971 43584111

Terms & Conditions

Corporate office info

Beside Union Coop
Warehouse, Al Ttay, Khawaneej Dubai.
Po Box :- 124797

Branch locations
Services

Contact

Phone: +971 43584111

Email : bookings@cltdxb.com / corporate@cltdxb.com

Address Line 01

Classic Group of Companies

Our knowledgeable team is dedicated to guiding you through the car-buying process, ensuring you find the perfect vehicle

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